| Timeline |
- February 8, 2005: Essjay account registered.
- 2005–2006: Essjay states on his Wikipedia user page that he teaches graduate theology, with doctorates in Theology and Canon Law.
- July 31, 2006: The New Yorker publishes an article on Wikipedia, written by Stacy Schiff, which features an interview with Essjay.
- January 2007: Essjay is hired by Wikia.
- January 7, 2007: Essjay posts autobiographical details on his user page at Wikia, giving his supposed real name (Ryan Jordan), age, and previous employment history from age 19, and his positions within various Wikimedia Foundation projects. These details differ sharply from previous assertions on Essjay's Wikipedia user page about his academic and professional credentials.
- January 11, 2007: A member of a messageboard called "Wikipedia Review" posts a message linking to the Wikia user page; the ensuing discussion brings to light the contradictions and prompts Daniel Brandt to contact the New Yorker.
- January 2007: Daniel Brandt contacts the author of the article about discrepancies in Jordan's biography.
- February 2, 2007: Another Wikipedia editor challenges Essjay on his talk page about the discrepancy and he responds with an explanation.
- February 23, 2007: Jimmy Wales announces the appointment of Essjay to Wikipedia's Arbitration Committee (ArbCom). Wales later asserts that the appointment was "at the request of and unanimous support of" ArbCom.
- February 26, 2007: The New Yorker publishes the correction for its July 31 issue, which appears in its The Mail section of its print version. It is picked up by online sources within the next day.
- March 3, 2007: Wales asks Jordan to resign his "positions of trust." Jordan promptly retires from Wikipedia altogether and later resigns from his position at Wikia.
- March 5, 2007: Story covered by The New York Times.
- March 6, 2007: Jordan's hometown newspaper publishes an article casting doubts about his January 2007 claims on his Wikia userpage that he had worked for the United States Trustee Program and had been a Kentucky paralegal.
- March 7, 2007: Story covered in an Associated Press article.
- March 8, 2007: Story appears in two-minute segment on World News with Charles Gibson.
- March 12, 2007: The New Yorker publishes a formal apology by Wales in its March 19 The Mail section.
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The Essjay controversy was an incident concerning a prominent Wikipedia participant and salaried Wikia employee, known by the username Essjay, who later identified himself as Ryan Jordan. Jordan held trusted volunteer positions within Wikipedia known as administrator, bureaucrat, arbitrator and mediator. In February 2007, Jordan was found to have made false claims about his academic qualifications and professional experiences on his Wikipedia user page, and to journalist Stacy Schiff during an interview for The New Yorker, and to have exploited his supposed qualifications as leverage in internal disputes over Wikipedia content. The issues highlighted within the controversy included his falsification of a persona and qualifications, the impact of this deception on perceptions of Wikipedia (and its policies and credibility), and the quality of decisions made in his promotion, support, and employment.
Reactions to the disclosure were diverse, encompassing commentary and articles in the electronic, print, and broadcast media; the Wikipedia community researched Essjay's article edits to check for errors and debated proposals to improve the project's handling of personal identification. In his editorial activities Jordan spent less time editing the content of articles and more time addressing vandalism and resolving editorial disputes.
Wikipedia co-founder Jimmy Wales initially supported Essjay's use of a persona, saying, "I regard it as a pseudonym and I don't really have a problem with it." Later, Wales withdrew his support and asked for Essjay's resignation from his positions with Wikipedia and Wikia. Wales stated that he withdrew his support when he learned "that Essjay used his false credentials in content disputes" on Wikipedia.
The New Yorker interview
Stacy Schiff, a Pulitzer Prize-winning journalist writing for The New Yorker, interviewed Essjay as a source for an article about Wikipedia ("Know It All" July 31, 2006) after he was recommended to her by a member of the Wikimedia Foundation. According to The New Yorker, Essjay "was willing to describe his work as a Wikipedia administrator but would not identify himself other than by confirming the biographical details that appeared on his user page."
During the interview, Jordan told The New Yorker and had previously stated on his Wikipedia user page that he held doctoral degrees in theology and canon law and worked as a tenured professor at a private university. It was later discovered that he was 24 years old, and had dropped out of community college with no qualifications. The New Yorker published a correction in February 2007, which brought the issue to broader public attention.
The article said that Essjay spent some 14 hours or more a day on Wikipedia but was careful to keep his online life a secret from his colleagues and friends. It portrayed Essjay as often taking his laptop to class so he could be available to other Wikipedians while giving a quiz. He asserted that he required anonymity to avoid cyberstalking.
Jordan, as Essjay, claimed he sent an email to a college professor using his invented persona's credentials, vouching for Wikipedia's accuracy. In the message he wrote in part, "I am an administrator of the online encyclopedia project Wikipedia. I am also a tenured professor of theology; feel free to have a look at my Wikipedia user page (linked below) to gain an idea of my background and credentials."
Identity revealed
When Essjay was hired by Wikia in January 2007, he changed his Wikia profile and "came clean on who he really was," identifying himself as Ryan Jordan. Other Wikipedia editors questioned Essjay on his Wikipedia talk page about the apparent discrepancy between his new Wikia profile and his previously claimed credentials. Essjay posted a detailed explanation in response to the first inquiry, stating that:
He later commented on his Wikipedia user page about having fooled Schiff by, "...doing a good job playing the part."
Social activist and Wikipedia critic Daniel Brandt then wrote a letter reporting the identity discrepancy to Stacy Schiff and The New Yorker. In late February 2007, the magazine updated its article with a correction indicating that "Essjay now says that his real name is Ryan Jordan, that he is twenty-four and holds no advanced degrees, and that he has never taught."
On March 3, 2007, Andrew Lih, Assistant Professor and Director of Technology Journalism and of the Media Studies Centre at the University of Hong Kong, said on his blog that a portion of Essjay's comments on the incident entered "the dangerous domain of defamation and libel" against Stacy Schiff. Lih quoted Essjay as writing on his Wikipedia talk page: "Further, she [Schiff] made several offers to compensate me for my time, and my response was that if she truly felt the need to do so, she should donate to the Foundation instead." Lih noted:
Lih wrote that he contacted Schiff for comment about whether she had offered to pay Essjay for his time and quoted her return email. In it, Schiff stated that Essjay's assertion was "complete nonsense."
Reaction
Speaking personally about Jordan, Wales said, "Mr. Ryan [sic] was a friend, and still is a friend. He is a young man, and he has offered me a heartfelt personal apology, which I have accepted. I hope the world will let him go in peace to build an honorable life and reputation."
Essjay had responded at the time with a statement on his Wikipedia page, in part reading:
Reaction from within the Wikipedia community to the Essjay/Jordan identity discrepancy was sharp, voluminous, and mixed. While most editors denounced at least some of his actions, responses ranged from offering complete support to accusing Jordan of fraud.
As the controversy unfolded the Wikipedia community began a review of Essjay's previous edits and some felt he had relied upon his fictional professorship to influence editorial consideration of edits he made. "People have gone through his edits and found places where he was basically cashing in on his fake credentials to bolster his arguments," said Michael Snow, a Wikipedia administrator and founder of the Wikipedia community newspaper, The Wikipedia Signpost. "Those will get looked at again." For instance, Essjay had recommended sources such as Catholicism for Dummies, a book granted the nihil obstat and imprimatur by the Roman Catholic Church. Essjay defended his use of the book by telling fellow Wikipedia editors in a disagreement over the editing of the article Imprimatur: "This is a text I often require for my students, and I would hang my own Ph.D. on its credibility." In another case (a discussion of the liturgical use of the psalms), he cited personal experience from "the Abbey of Gethsemani, where I was a monk."
Wales was "...reported to be considering vetting all persons who adjudicate on factual disputes." "I don't think this incident exposes any inherent weakness in Wikipedia, but it does expose a weakness that we will be working to address," Wales added. He insisted that Wikipedia editors still would be able to remain anonymous if they wished. "We always prefer to give a positive incentive rather than absolute prohibition, so that people can contribute without a lot of hassle," Wales commented. However, he also warned that "It's always inappropriate to try to win an argument by flashing your credentials, and even more so if those credentials are inaccurate." Wales argued "contributors to the site who claim certain credentials will soon have to prove they really have them." However, Florence Devouard, chair of the Wikimedia Foundation, was not supportive of his credential proposal, saying, "I think what matters is the quality of the content, which we can improve by enforcing policies such as 'cite your source,' not the quality of credentials showed by an editor." A formal proposal that users claiming to have academic qualifications would have to provide evidence before citing them in content disputes was eventually rejected by the Wikipedia community, like all previous such proposals.
As a follow-up to his initial comments to The New Yorker, Wales wrote this apology to the magazine, which appeared in its March 19, 2007 issue:
Wales expressed his regret that Essjay had "made a series of very bad judgments." He also commented that he hoped Wikipedia would improve as a result of the controversy.
Wikipedia critics
Andrew Orlowski, a frequent Wikipedia critic and writer for The Register—a British technology news and opinion website—criticized Jimmy Wales for hiring Essjay at the venture-capital-funded "Wikia" and for appointing him to the Wikipedia Arbitration Committee after Essjay had apparently admitted his previously claimed academic and professional credentials were false. Orlowski added that Essjay's actions betrayed a dangerous community mindset within Wikipedia.
Others to comment adversely included ZDNet writer Mitch Ratcliffe, who asked "why lying about one's background qualifies a person to work for a company like Wikia, which proposes to help communities to record accurate information" and asked for additional details "such as when he fired Jordan and the reasons for the firing, as well as when he endorsed Jordan in public statements."
Larry Sanger, founding editor-in-chief of online encyclopedia Citizendium, and a co-founder of Wikipedia who left the project in 2002, called Essjay's response "a defiant non-apology" and elsewhere characterized Essjay's actions as "identity fraud." Citing comments by Essjay on his Wikipedia talk pages, Sanger asserted that other members of Wikipedia management, including Angela Beesley (co-founder of Wikia and a member of Wikimedia Foundation's Communications Committee) and Brad Patrick (legal counsel for the Wikimedia Foundation) had participated in hiring Jordan despite their knowledge of the identity discrepancy. Sanger also implied that Jordan's firing was purely the result of public outcry, and that "Only after these sad facts were publicly exposed, only after there was a hue and cry, did Jimmy Wales decide to ask for Essjay's resignation."
Other comments:
Academics
Following the media coverage of the Essjay controversy, a number of academics noted the damage to the credibility of Wikipedia. On March 2, 2007, a report in The Chronicle of Higher Education commented "the incident is clearly damaging to Wikipedia's credibility—especially with professors who will now note that one of the site's most visible academics has turned out to be a fraud." Ross Brann, a professor of Judeo-Islamic studies at Cornell University in Ithaca, stated that Wikipedia lacks a process of scholarly review, saying, "They could make up your life if they wanted to." Brann also said that Wikipedia "has no place in the University," and he believed the Essjay incident would do nothing to change the unfavorable opinion that academics generally hold about the online encyclopedia. Students at Cornell indicated that they may continue to use Wikipedia as a quick source of information, though they would not cite it in scholarly work.
Nicola Pratt, a lecturer in international relations at the University of East Anglia in England stated, "The ethos of Wikipedia is that anyone can contribute, regardless of status... What's relevant is their knowledge as judged by other readers, not whether they are professors or not – and the fact the student [Essjay] was exposed shows it works."
See also
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